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Balance of Power

Balance of Power


Because the process of negotiating for refreshment services favors vendors who have the advantage of industry specific:

Knowledge Time Power

Clients often achieve results that fall short of the potential benefits that were available.

Knowledge

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Client Vendor

Limited because it is not the client's specialization
Source:

Vast because it is the vendor's specialty

Source:

  • Past Experience (occasional/part time emphasis)

  • The Vendor (biased?)

  • References (of the Vendor)

  • Extensive and Continual Training

  • Trade Shows

  • Trade Publications

  • Equipment Manufacturers

  • Product Manufacturers

  • Industry Organizations

Knowledge




Time

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Client Vendor

Minimal because it is only one of numerous responsibilities

Source:

Maximum because it represents their singular responsibility

Source:

  • Usually "Lower" on Priority List

  • Shared or Volunteered

  • Short-term Commitment

  • Always "Highest" on Priority List

  • Continual Focus

  • Long-term Commitment

Time






Power

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Client Vendor

Minimized because of limited knowledge and time

Source:

Maximized due to vast knowledge, abundant resources of time and the client's deficiencies in these areas.
Source:

  • Value of Contract
  • Status of Individual Account
  • Knowledge

  • Time

  • Flexibility


Solution




The Wilkinson Group Changes the
Balance of Power


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