Service Re-Design

In some cases it is necessary to conduct a Vending Machine Management Services audit and site redesign. An analysis of current services enables The Wilkinson Group to design the ideal service and equipment configuration to serve the client’s objectives for each of their service sites, (i.e., relative to customer satisfaction, gross sales, logistical considerations, and any financial interests—whether income or cost). As consultants with over 30 years of specialized experience in the vending and food service industries, The Wilkinson Group, representing the client, can effect recommendations and designs that are free of the biases and concerns that typify the presentations and recommendations of vendors representing their companies.